Publications in: Consumer behaviour and protection
Energy Retail Markets Comparability Study
Subsector:
Functioning of retail markets
Client:
Department of Energy and Climate Change
Published:
May, 2013
Document type:
Differential Price Responsiveness Among Drinker Types
Subsector:
Functioning of retail markets
Published:
December, 2012
Document type:
Research on EU Product Labelling
Subsector:
Functioning of retail markets
Client:
EC DG Energy
Published:
December, 2012
Document type:
Behavioural Biases and Consumer Detriment
Subsector:
Consumer protection
Published:
May, 2012
Document type:
Potential Impacts of Stamp Price Increases: Consumer Research
Subsector:
Consumer protection
Client:
Consumer Focus
Published:
February, 2012
Document type:
Consumer Information on Broadband Speed and Net Neutrality Experiment
Subsector:
Consumer behaviour
Client:
Ofcom
Published:
November, 2011
Document type:
Estimating the Value of Lost Load (VoLL)
Subsector:
Energy
Client:
Ofgem
Published:
November, 2011
Document type:
Review of Company Surveys of Consumer Willingness to Pay to Reduce the Impacts of Transmission Infrastructure on Visual Amenity
Subsector:
Energy
Client:
Ofgem
Published:
October, 2011
Document type:
Consumer Behaviour in a Digital Environment
Subsector:
Internet/New Economy
Client:
European Parliament
Published:
August, 2011
Document type:
Study on Consumers’ Postal Practices and Socio-economic Needs in Terms of the Quality and Provision of the Priority Postal Service
Subsector:
Post
Client:
ARCEP and DGCIS of Ministry of Economiy, Finance and Industry
Published:
June, 2011
Document type:
Quality of Services and Consumers’ Needs: Recent Evidence from France
Subsector:
Post
Published:
June, 2011
Document type:
Digital Radio Switchover: Willingness to Pay and Consumer Behaviour Research
Subsector:
Telecom and media
Client:
Department for Culture, Media and Sport
Published:
April, 2011
Document type:
Competition-promoting Consumer Behaviour
Subsector:
Market studies
Client:
Danish Competition and Consumer Authority
Published:
March, 2011
Document type:
Consumer Contracts
Subsector:
Contracts
Client:
Office of Fair Trading
Published:
February, 2011
Document type:
Measuring Consumer Detriment from Postal Quality-Price Misperceptions in France
Subsector:
Post
Published:
February, 2011
Document type:
The Functioning of Retail Electricity Markets in the European Union
Subsector:
Functioning of retail markets
Client:
EC DG SANCO
Published:
November, 2010
Document type:
Behavioural Economics and the Impact of Price Frames on Consumer Decision Making
Subsector:
Competition
Published:
November, 2010
Document type:
Consumer Switching Experimental Economics Research
Subsector:
Telecom and media
Client:
Ofcom
Published:
September, 2010
Document type:
The Impact of Price Frames on Consumer Decision Making
Subsector:
Consumer behaviour
Client:
Office of Fair Trading
Published:
May, 2010
Document type:
Using Experiments in Consumer Research
Subsector:
Methodology
Client:
Ofcom
Published:
March, 2010
Document type:
Study on Consumer Detriment in the Area of Dynamic Packages
Subsector:
Functioning of retail markets
Client:
EC DG SANCO
Published:
November, 2009
Document type:
Evaluation of a Sample of OFT’s Consumer Enforcement Cases
Subsector:
Consumer protection
Client:
Office of Fair Trading
Published:
October, 2009
Document type:
Road Testing of Consumer Remedies
Subsector:
Competition
Client:
Office of Fair Trading
Published:
July, 2009
Document type:
Estimating Consumers’ Willingness to Pay for Quality of Service in Post
Subsector:
Competition
Published:
2006
Document type:
Estimation of Consumers’ Willingness to Pay for Quality of Service in Post
Subsector:
Post
Published:
June, 2005
Document type:
